FAQ
Customization
In what colors are our reusable packaging available?
Our reusable packaging is available in the colors beige, brown, green, and gray. We offer customizations for all our reusable products such as personalized printing, embossing, application of bands, and printing with QR codes.
Are there colors beyond our range?
Yes, manufacturing reusable packaging with personalized color preferences is possible.
Feel free to contact us regarding your individual color preferences at contact@happy-compagnie.com.
Is individual printing possible?
Our take-away range can be printed in single or multiple colors. You can have your logo, company name, custom message, or even QR codes printed on our reusable tableware. The printing remains visible even after multiple uses. Our tableware range is not suitable for printing but allows for individual color customization.
Can dark containers be printed on?
Can smaller quantities be individually printed?
Yes, even smaller quantities can be individually printed. The minimum order quantity for individual printing of our reusable packaging is 120 pieces.
Is embellishing reusable containers with embossments possible?
We are happy to emboss lids and reusable containers with your logo or text. Embossing provides a tactile representation, offering a high-quality enhancement to reusable packaging.
Is using bands on reusable packaging possible?
As an additional customization option, we offer the use of bands, which also serve as freshness seals, indicating the secure closure and quality of the food.
Can a QR code be placed on the reusable containers?
Our reusable packaging can be printed with a custom QR code. A QR code is ideal for integrating customer-specific online connections and accessing web-based services such as discount offers or special promotions.
Is there an option for personalized product development?
Yes, you can realize your individual reusable packaging with us! We accompany you from idea to production. Feel free to contact us for more information on realizing your personalized reusable containers at contact@happy-compagnie.com.
How long does it take to realize individual reusable containers?
Overall, in personalized product development of reusable packaging, from idea to production, you should expect approximately 22 weeks. The assessment of your individual requirements takes about 4 weeks. Then you will receive a quote. After ordering, the individual tooling for your reusable product is created, which can take about 10 to 12 weeks. Initial sampling takes about 2 weeks and may extend if there are changes requested. After approval, serial production with delivery time depending on order volume takes approximately 3 to 4 weeks. Please note that delays and supply shortages may occur due to external factors.
What are the costs involved in personalized product development?
The manufacturing costs vary in the individual product development of reusable containers and depend on factors such as material, shape, application, and quantity. Feel free to contact us for more information at contact@happy-compagnie.com.
Can I get free samples of the reusable packaging?
Yes, feel free to request free samples at contact@happy-compagnie.com.
Features of our reusable packaging
Can our reusable containers be put in the dishwasher?
Yes, our reusable packaging is dishwasher safe according to DIN EN 12875 standards. Our reusable cutlery is dishwasher safe. The term “dishwasher safe” means that the use and appearance of the reusable plates, bowls, cups, plates, menu boxes, and lids are not compromised even after 125 dishwasher cycles. Cleaning in the dishwasher or in commercial and industrial dishwashers is also possible without any issues. However, products labeled as dishwasher safe or dishwasher resistant may be cleaned in the dishwasher at your own risk; however, damages may occur due to the lack of DIN standardization.
Are the printed reusable bowls also dishwasher safe?
Yes, our printed reusable packaging is also dishwasher safe and can be cleaned in the dishwasher or in commercial and industrial dishwashers.
How should the reusable packaging be stored?
Our reusable containers are conveniently stackable, allowing for secure, stable handling and saving storage space. Even with the lid closed, our reusable packaging can be stacked conveniently on top of each other.
Are the reusable containers interchangeable?
Yes, for space-saving storage, small and large bowls, cups, and beakers can be combined and stacked inside each other. They can also be stacked on top of each other even with closed lids.
What material are the reusable containers made of?
Can the reusable packaging be placed in the freezer?
Yes, our reusable containers are freezer-safe and can be stored in the freezer. Our reusable packaging can withstand temperatures down to -18°C.
How hygienic is the use of our reusable packaging?
Our reusable bowls, plates, cups, menu boxes, burger boxes, and lids can be easily cleaned in the dishwasher after use. After cleaning, they are ready for use again. The drainage grooves ensure that the dishwater does not collect at the bottom but can drain away easily.
Are the reusable containers food-safe?
Yes, all our reusable containers, lids, and cutlery comply with the requirements of the applicable Regulation (EC) No. 1935/2004 for food contact materials. We are happy to provide conformity declarations (Food Safety) or data sheets upon request: Inquiries can be made via contact@happy-compagnie.com.
Are the reusable containers antibacterial?
Yes, all reusable products made from Bio-Compound are antibacterial according to ISO 22196. Samples of the material are taken for testing according to ISO 22196 to determine the antibacterial activity of the product. Antibacterial means that the surface of our reusable containers prevents the formation and growth of bacteria and fungal cultures. The antibacterial properties of our customizable reusable packaging are due to the high content of lignocellulose.
Are the reusable containers shatterproof?
Yes, the reusable containers and lids are shatterproof, robust, and stable. They have already proven this during use at several events.
What does BPA-free and melamine-free mean?
Both melamine, a white, odorless, and tasteless powder, and Bisphenol A (BPA), a synthetically produced compound, are substances used in the manufacture of certain plastics. They are often found in everyday products such as plastic tableware.
BPA is based on petroleum, a finite resource. Our reusable packaging consists of 98 percent bio-based and compostable substances, including natural fibers and bioplastics. The composite material of these products is a Bio-Compound, a granulate that is shaped into the form of the respective product through injection molding. This Bio-Compound does not contain melamine or BPA. Therefore, it not only contributes to the conservation of finite resources such as petroleum but is also safe for use with food.
Are the reusable products microwave-safe?
Yes, our reusable packaging, when filled with food, can be heated in the microwave. The corresponding lids are excluded from this.
For which our containers are lids available?
Our plates, bowls, cups, and reusable boxes can be complemented with the matching transparent or gray PP lid. The lid of our burger box is made from our Bio-Compound.
What are the advantages of the lids?
The reusable lids fit perfectly on the corresponding reusable container. They can be securely attached to the menu boxes with a click. For cleaning, the lids for the reusable containers can be easily removed, with a tab on the edge allowing for effortless opening.
In which colors are the lids available?
Our sustainable reusable lids for bowls, cups, plates, and menu boxes are available in transparent or gray. The lid of our burger box made of Bio-Compound is available in the respective colors of the box.
Can the lids for the reusable containers be ordered separately?
Yes, the PP lids can also be ordered separately.
Are the reusable containers biobased?
Our reusable containers, except for the associated lids, are made from organic substances and are therefore biobased. They consist of the so-called bio-compound, a composite material made of bioplastic and natural fibers, which is 98 percent made from renewable raw materials and completely free of melamine and BPA. A product is considered biobased if it is made from at least 40 percent biomass. Therefore, our reusable containers are biobased.
